SERVICES

Facilities Management, Built for the Modern Era

We deliver tailored, values-driven services designed to enhance your building, support your occupants, and protect your investment.

Our Services

At New Era, we are committed to redefining facilities management by integrating innovation, sustainability, and community engagement. Our comprehensive services are designed to enhance asset value and create thriving environments.

Integrated Facilities Management

YOUR PROPERTY. FULLY ALIGNED.

We manage a wide range of property types — from residential developments and mixed-use precincts to aged care facilities, heritage-listed buildings, commercial towers, retail centres, and industrial estates… delivering seamless operations and optimal performance across every site.

Complete oversight of your property, with coordinated systems for maintenance, compliance, and occupant experience.

Our Expertise:

  • Building Management

  • Contractor Management

  • Asset Life Cycle Management

  • Amenities Management

  • Defects Management

  • WH&S and Risk Management

  • Emergency Management

  • Sustainability

EARLY-STAGE GUIDANCE FOR STRONGER OUTCOMES

Developer Consultation

We support property developers during the planning and construction phases to help create buildings that are efficient, compliant, and future-ready.

Our team advises on functionality, maintenance, and community considerations… helping avoid costly oversights before they happen.

Our Expertise:

  • FM advisory during planning & design

  • Input on maintenance and serviceability

  • Waste management & services planning

  • Access and operational flow optimisation

  • Sustainability and compliance consulting

  • Tenant and community integration

  • Defect management process

  • Proposed Budget review

  • Review of SMS, By-laws etc

Build-to-Rent (BTR) Management

WHERE RESIDENTS STAY LONGER… AND HAPPIER.

Specialising in BTR developments, we aim at optimising the returns on your property investments, creating vibrant communities with a focus on tenant satisfaction and asset longevity.

We offer end-to-end management of BTR developments with an emphasis on community, retention, and lifestyle.

Our Approach:

  • Professional management of all aspects of BTR developments

  • Community building and tenant engagement

  • Comprehensive asset tracking and management

  • Cost management and compliance adherence

MAKING EVERY DAY FEEL SEAMLESS.

Luxury Concierge Services

Enhancing resident experiences through personalised services that cater to modern lifestyles, fostering community and satisfaction.

From warm welcomes to day-to-day logistics, our concierge services enhance the daily experience for residents and tenants.

Our Offerings:

  • Lifestyle focused concierge

  • Community engagement initiatives

  • Technology integration for seamless experience

SMART SOLUTIONS FOR COMPLEX UPGRADES.

Project & Remedial Management

We oversee projects with precision, focusing on cost efficiency and timely delivery to enhance property value and functionality.

Experienced project managers ready to handle cladding upgrades, lift replacements, and modernisation efforts.

Our Expertise:

  • Remediation projects

  • Cladding replacement

  • Elevator upgrades

  • HVAC optimisation

  • Capital works

  • Waterproofing repairs

  • EV and Solar upgrades

CLEANER SPACES, CLEANER FUTURE.

Sustainable Cleaning Solutions

Our cleaning services prioritise environmental responsibility, utilising eco-friendly products and practices to maintain healthy and safe spaces.

Eco-friendly and highly efficient cleaning practices using certified products and vetted professionals.

Our Expertise:

  • Commercial office towers

  • Retail precincts and shopping centres

  • Industrial estates

  • Mixed use

  • Residential

Results driven by passion and innovation

At New Era, we are committed to redefining facilities management by integrating innovation, sustainability, and community engagement. Our comprehensive services are designed to enhance asset value and create thriving environments.

Trusted Professionals

Experienced and vetted staff who treat your property like their own.

Innovative Systems

Smart technologies that enhance transparency and accountability.

Clear Communication

Open, respectful dialogue with no hidden surprises.

Tailored Services

Custom-built plans to match the unique needs of your building.

Transparent Pricing

Honest, upfront rates with no fluff or guesswork.