SERVICES

Facilities Management, Built for the Modern Era

We deliver tailored, values-driven services designed to enhance your building, support your occupants, and protect your investment.

Our Services

At New Era, we are committed to redefining facilities management by integrating innovation, sustainability, and community engagement. Our comprehensive services are designed to enhance asset value and create thriving environments.

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Integrated Facilities Management

YOUR PROPERTY. FULLY ALIGNED.

We manage a wide range of property types — from residential developments and mixed-use precincts to aged care facilities, heritage-listed buildings, commercial towers, retail centres, and industrial estates… delivering seamless operations and optimal performance across every site.

Complete oversight of your property, with coordinated systems for maintenance, compliance, and occupant experience.

Our Capabilities:

Building Management
Contractor Management
Asset Life Cycle Management
Amenities Management
Defects Management
WH&S and Risk Management
Emergency Management
Sustainability

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EARLY-STAGE GUIDANCE FOR STRONGER OUTCOMES

Development Alignment & Value Advisory

We support property developers during the planning and construction phases to help create buildings that are efficient, compliant, and future-ready.

Our team advises on functionality, maintenance, and community considerations… helping avoid costly oversights before they happen.

Our Capabilities:

FM advisory during planning & design
Input on maintenance and serviceability
Waste management & services planning
Access and operational flow optimisation
Sustainability and compliance consulting
Tenant and community integration
Defect management process
Proposed Budget review
Review of SMS, By-laws etc

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Build-to-Rent (BTR) Integration & Community Readiness

WHERE RESIDENTS STAY LONGER… AND HAPPIER.

Specialising in BTR developments, we aim at optimising the returns on your property investments, creating vibrant communities with a focus on tenant satisfaction and asset longevity.

We offer end-to-end management of BTR developments with an emphasis on community, retention, and lifestyle.

Our Approach:

Professional management of all aspects of BTR developments
Community building and tenant engagement
Comprehensive asset tracking and management
Cost management and compliance adherence

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MAKING EVERY DAY FEEL SEAMLESS.

Lifestyle & Security Services

Enhancing resident experiences through personalised services that cater to modern lifestyles, fostering community and satisfaction.

From warm welcomes to day-to-day logistics, our concierge services enhance the daily experience for residents and tenants.

Our Offerings:

Lifestyle focused concierge
Community engagement initiatives
Technology integration for seamless experience

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SMART SOLUTIONS FOR COMPLEX UPGRADES.

Asset Renewal & Solutions Management

We oversee projects with precision, focusing on cost efficiency and timely delivery to enhance property value and functionality.

Experienced project managers ready to handle cladding upgrades, lift replacements, and modernisation efforts.

Our Capabilities:

Capital Works Planning & Delivery
Remediation & Building Capital Projects
Façade Compliance & Cladding Transformation
Sustainable Energy Enhancements (EV Infrastructure & Solar Integration)
Waterproofing Integrity Restoration
Vertical Transport Modernisation (Elevators/Lifts)
HVAC Performance Optimisation & Energy Efficiency

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CLEANER SPACES, CLEANER FUTURE.

Intelligent Cleaning Solutions

Our cleaning services prioritise environmental responsibility, utilising eco-friendly products and practices to maintain healthy and safe spaces.

Eco-friendly and highly efficient cleaning practices using certified products and vetted professionals.

Our Capabilities:

Commercial office towers
Retail precincts and shopping centres
Industrial estates
Mixed use
Residential

Results driven by passion and innovation

At New Era, we are committed to redefining facilities management by integrating innovation, sustainability, and community engagement. Our comprehensive services are designed to enhance asset value and create thriving environments.